Refund Policy

30 days, full refund, no argument. If ENLIX Academy is not right for you, email support@enlix.ai within 30 days of the charge and we refund it in full. You do not need to give a reason.

How to ask

One email to support@enlix.ai is enough. Include the email address you used at checkout so we can find the payment. We usually reply within 24 hours and process the refund at the same time. Your bank typically takes a further 5 to 10 days to show it.

If the program is not ready yet

ENLIX Academy is new and we are still finalising it. If you would rather not wait, say so and we refund you immediately. If we are ever unable to deliver the program you paid for, we refund you without being asked.

Cancelling future charges

A refund covers a charge already taken. To stop future charges, ask us to cancel your subscription in the same email and we will confirm it. See our Subscription Terms.

Outside the 30 days

Write to us anyway. We would rather resolve it than have you feel badly treated, and we look at these case by case.

Chargebacks

Please email us before contacting your bank. A refund from us is faster than a dispute, and we have never refused a request inside the 30-day window.